IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

All times regarding outages reflect the time in the UK.  

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Finance Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 31/07/2026 17:00 To: 03/08/2026 09:00

    FMS will be unavailable from 1700 on Friday 31st July until 0900 on Monday 3rd August. 

    This is due to the financial end of year process. 
  • Freshservice - online helpdesk OK OK

    Normal Service 

  • H: and I: Drives OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 11/09/2025 17:00 To: 11/09/2025 18:00

    Certificate renewal on our HCP which contains tiered out files older than 13 months. A reboot will be required on one node which will take around 5 minutes.
  • Internet Connectivity OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 03/04/2026 09:00 To: 03/04/2026 11:00

    Resiliency testing for connectivity to Internet may result in very brief disruption to service.
  • Library Systems OK OK

    Normal service. 

  • Mobile App OK OK

    Normal service

  • MS Teams conferencing service OK OK

    Webinar service all Working Any issues please  Contact videoconf@strath.ac.uk  

  • MS Teams Telephony OK OK

    All systems are now fully operational

  • Myplace (Classes) (i.e. classes.myplace) OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 18/08/2026 08:00 To: 18/08/2026 12:00

    Myplace will be unavailable on Tuesday, 18 August2026 from 8.00am to 12.00pm (BST) for essential maintenance.

     

     

     
  • Myplace (FlexEd) (i.e. flexed.myplace) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 27/01/2026 08:00 To: 27/01/2026 09:00

    This service will be unavailable Tuesday, 27 January 2026 from 8.00am to 9.00am Greenwich Mean Time (GMT) for essential maintenance.
  • Network OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 09/03/2026 17:00 To: 09/03/2026 19:30

    Replacement of router servicing Graham Hills and Barony buildings.  Brief disruption to end-user connections (wired and wireless) during the period as links to user-servicing network equipment are individually moved.
  • PEGASUS At Risk At Risk

    Update on the issue with 'Equality & Diversity' and 'Gender Based Violence' training modules. 

    It's taking us a bit longer that initially expected to work through affected students to correct their records to allow completion of registration. An updated estimate for completion of this task is early afternoon tomorrow. (Friday 07/08/26).

    --------------------------------------------------

    We are currently investigating an issue with records relating to completion of 'Equality & Diversity' and 'Gender Based Violence' training not updating for some students on completion of the modules, and preventing completion of registration.

    We have identified the underlying issue with the 'Equality & Diversity' and 'Gender Based Violence' training modules and are currently working our way through affected students to correct their records to allow completion of registration. 

    If you want to complete registration more quickly than this, when you login you will be prompted to complete the refresher modules for EDI & GBV before completing registration.  

    ​Please accept our apologies for any inconvenience.

    ​

  • PURE Research OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 29/06/2026 08:00 To: 30/06/2026 17:00

    Pure will unavailable between Monday 8am on 29th June and 5pm on  Tuesday 30th June 2026 to allow for a system upgrade. We expect the full system to be back online and ready for use on Wednesday 1st July  2026.

    During this time the Pureportal will remain available however log in to Pure itself will not be possible.

    We apologise for any inconvenience this downtime causes..

    As always, if you have any queries related to Pure please contact pure@strath.ac.uk.
  • SharePoint OK OK

    Normal Service

  • Student / Staff Printing Service OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 08/07/2026 17:00 To: 08/07/2026 17:15

    We are undertaking some essential maintenance on the Print System meaning that the scanning service will be interrupted for a very short period around 5pm, printing and copying will remain operational.

     
  • Virtual Desktop OK OK

    Normal service

  • VPN (end-user) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 01/06/2026 09:00 To: 02/06/2026 17:00

    The end user VPN service is undergoing replacement over this period.

    Users connected to VPN may experience interruptions to service during the works.  The service should be considered AT RISK for the two day period.
  • Wi-Fi (eduroam and other wireless services) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 14/08/2026 17:00 To: 15/08/2026 19:00

    Planned maintenance/service upgrade of all wireless services across all sites.

    Users may notice a brief interruption of services from time to time for the duration of the works.
  • www.strath.ac.uk - website OK OK

    Normal service

Page last updated on 06/08/2026 17:50