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Computer labs and library PCs
OK
Normal Service
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Email
Issues
**Friday 13 November - 4.00pm Update**
Students will be aware of the ongoing global Microsoft outage; the University is closely monitoring the situation. Microsoft have indicated that most services are now returning to normal. See Microsoft service health status
During this period, students should note the following:
Learning and teaching is taking place as usual. Myplace, Library systems and Strath App remain available, although there may be some delays with email notifications sent through Myplace and Microsoft applications.
Please continue to engage in your learning and teaching as normal, including assignment submission and scheduled teaching and learning activities. Please do not be concerned if the Microsoft outage has impacted your ability to engage in online activities; the University has procedures in place to ensure that in the event of widespread disruption, students will not be academically disadvantaged.
Student facing services, including Disability and Wellbeing, Library, Strathclyde Sport and Strath Union are operating on campus as normal, however, there may be some impact to scheduled appointments.
Please continue be alert to emails, text and calls from potential scammers seeking to exploit the situation with fake IT support messages. Do not click on suspicious links, share passwords or sensitive information with anyone who claims they can get your services back online. The University will never ask you for passwords or MFA (multi-factor authentication) security codes.
Please continue to check Myplace and Strath App for ongoing updates. For urgent support or emergencies please call Security on 0141 548 2222 or via our SafeZone app.
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Finance Systems
OK
Normal Service
Planned Maintenance - From: 27/11/2026 17:00 To: 01/12/2026 09:00A major upgrade will be taking place to FMS from Friday 27th of November (5pm) to Tuesday the 1st of December (9am).
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Freshservice - online helpdesk
OK
Normal Service
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H: and I: Drives
OK
Normal Service
Planned Maintenance - From: 20/10/2026 18:00 To: 23/10/2026 12:00There will be essential maintenance on our storage infrastructure providing H: and I: drives.
There may be very brief outages in the evenings around 7pm and the service should be considered at risk throughout.
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Internet Connectivity
OK
Normal Service
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iTrent Employee Self Service
OK
Normal Service
Planned Maintenance - From: 15/11/2026 12:00 To: 15/11/2026 23:00iTrent Employee Self Service (ESS) will be unavailable from Friday at midnight until Saturday at noon.
This is to allow essential security patching to take place.
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iTrent HR and Payroll
OK
Normal Service
Planned Maintenance - From: 15/11/2026 12:00 To: 15/11/2026 12:00iTrent Core will be unavailable from Friday at midnight until Saturday at noon.
This is to allow essential security patching to take place.
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Library Systems
OK
Normal service
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Mobile App
OK
Normal Service
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Myplace (Classes) (i.e. classes.myplace)
OK
Normal service
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Myplace (Corp) (i.e. corp.myplace)
OK
Normal service
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Myplace (FlexEd) (i.e. flexed.myplace)
OK
Normal service
Planned Maintenance - From: 03/11/2026 08:00 To: 03/11/2026 09:00Myplace FlexEd will be unavailable between 8:00am and 9:00am on Tuesday 3 November 2026 while we carry out a standard software upgrade to bring the platform in line with the other Myplace services.
The upgrade will include:
- Updates to the underlying Moodle platform (major and minor updates).
- Updates to in-house developed plugins.
- Updates to third-party plugins.
Please ensure any work requiring access to Myplace FlexEd is completed outside this maintenance window.
We apologise for any inconvenience and thank you for your patience.
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Network
OK
Normal Service
Planned Maintenance - From: 10/09/2026 21:00 To: 10/09/2026 23:30Critical maintenance will result in occasional brief disruption to some data centre services, and VPN services, from time to time. CHN-3416
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PEGASUS
OK
Normal Service
Planned Maintenance - From: 21/10/2026 10:30 To: 21/10/2026 12:30Underlying platform is being upgraded during this time period
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PURE Research
OK
Normal Service
Planned Maintenance - From: 16/11/2026 08:30 To: 17/11/2026 08:00Pure will be unavailable from 8am on Mon 16th Nov until 8am on Tue 17th Nov while we complete a system upgrade. We apologise for the inconvenience and thank you for your patience.
As always, if you have any queries related to Pure please contact pure@strath.ac.uk.
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Shibboleth IdP (incl some library eresources)
OK
Normal Service
Planned Maintenance - From: 18/11/2026 10:00 To: 18/11/2026 12:00Upgrade of service. Brief downtime may be experienced authenticating to resources that use Shibboleth IdP (some Library e-resources, jiscmail, etc).
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Student / Staff Printing Service
OK
Normal Service
Planned Maintenance - From: 20/10/2026 07:45 To: 20/10/2026 08:15Essential maintenance will be carried out on the Print System on Tuesday 20/10/2026 between 7:45am and 8:15 am.
Print & Scan services should be considered at risk during this period.
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Virtual Desktop
OK
Normal Service
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VPN (end-user)
OK
Normal Service
Planned Maintenance - From: 01/06/2026 09:00 To: 02/06/2026 17:00The end user VPN service is undergoing replacement over this period.
Users connected to VPN may experience interruptions to service during the works. The service should be considered AT RISK for the two day period.
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Wi-Fi (eduroam and other wireless services)
OK
Normal Service
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www.strath.ac.uk - website
OK
Normal Service
IT Service Status
In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.
Some systems and network infrastructure undergo routine maintenance in the early morning, generally before 7am UK time, where impact to users is expected to be no more than a few minutes in duration. This Business As Usual maintenance is not explicitly noted below, unlike planned major upgrades or faults of more significant business impact.
Page last updated on 13/11/2026 16:03