IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

This morning (Friday 19th July) Microsoft is having  problems with their online services (Teams, Email etc) and there is also an issue with software called Crowdstrike.  The University is largely unimpacted but you may notice some online Microsoft services a little degraded and you may notice problems with other suppliers who use Crowdstrike and Microsoft

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • H: and I: Drives OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 22/01/2024 09:00 To: 02/02/2024 17:00

    During this period (22nd of January to the 2nd of February)  there will be maintenance work on the storage underpinning H and I.   During that time, especially in the evenings,  there may be brief (up to about a minute) outages.  

    Sorry for the inconvenience.  

     

  • Library Systems OK OK

    Normal Service

  • Mobile App OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 29/06/2024 09:00 To: 01/07/2024 10:30

    There will be essential maintenance ongoing the weekend of the 29th of June.  This may result in issues for the Mobile App and thus the service should be considered at risk.  

    ISD apologise for any inconvenience. .

  • MyPlace OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 29/06/2024 08:00 To: 01/07/2024 09:00

    Essential maintenance will be carried out the weekend of the 29th of June.  This could impact on the My Place Archives (i.e. the My Place previous academic years).  

  • Network OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 29/06/2024 09:00 To: 29/06/2024 12:00

    Essential data centre reconfiguration and maintenance work is required which may have some impact on some aspects of some services such as Mobile app, archive years MyPlace, Apex on Pegasus, etc.

    Services will be checked during the works and faults raised if problems occur.  Potential effects on other services will be mitigated in advance.

  • PEGASUS OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 29/06/2024 08:30 To: 01/07/2024 10:00

    Essential maintenance will be performed the weekend of the 29th of June.  This may impact on some PEGASUS applications.  

    ISD apologise for any inconvenience. 

  • SharePoint OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 11/03/2020 11:00 To: 11/03/2020 12:00
  • Student / Staff Printing Service OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 09/07/2024 08:00 To: 09/07/2024 08:15

    We have scheduled essential maintenance at 8am on Tuesday 9th July on the Print / Copy / Scan  system..

    The scanning service will be interrupted for a very short period while the server reboots around 8am, printing and copying will remain operational.

    The system considered at risk between 8am and 9am.

    We apologise for any inconvenience that this may cause.

  • Virtual Desktop OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 16/09/2023 08:00 To: 16/09/2023 10:00
  • VPN OK OK

    Normal Service

  • Wireless services OK OK

    Normal Service

  • www.strath.ac.uk - website OK OK

    Normal Service

Page last updated on 19/07/2024 09:33