IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

Some systems and network infrastructure undergo routine maintenance in the early morning, generally before 7am UK time, where impact to users is expected to be no more than a few minutes in duration. This Business As Usual maintenance is not explicitly noted below, unlike planned major upgrades or faults of more significant business impact.

General Update

All times regarding outages reflect the time in the UK.  

 

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Freshservice - online helpdesk OK OK

    Normal Service

  • H: and I: Drives OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 20/10/2026 18:00 To: 23/10/2026 12:00

    There will be essential maintenance on our storage infrastructure providing H: and I: drives.

    There may be very brief outages in the evenings around 7pm and the service should be considered at risk throughout. 

  • Internet Connectivity OK OK

    Normal Service

  • iTrent Employee Self Service OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 23/10/2026 23:59 To: 24/10/2026 12:00

    iTrent Employee Self Service (ESS) will be unavailable from Friday at midnight until Saturday at noon.

    This is to allow essential security patching to take place. 

  • iTrent HR and Payroll OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 23/10/2026 23:59 To: 24/10/2026 12:00

    iTrent Core will be unavailable from Friday at midnight until Saturday at noon.

    This is to allow essential security patching to take place. 

  • Library Systems OK OK

    Normal service

  • Mobile App OK OK

    Normal Service

  • Myplace (Classes) (i.e. classes.myplace) OK OK

    Normal service

  • Myplace (Corp) (i.e. corp.myplace) OK OK

    Normal service

  • Myplace (FlexEd) (i.e. flexed.myplace) OK OK

    Normal service

  • Network OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 10/09/2026 21:00 To: 10/09/2026 23:30

    Critical maintenance will result in occasional brief disruption to some data centre services, and VPN services, from time to time.  CHN-3416

  • PEGASUS OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 21/10/2026 10:30 To: 21/10/2026 12:30

    Underlying platform is being upgraded during this time period

  • Student / Staff Printing Service OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 20/10/2026 07:45 To: 20/10/2026 08:15

    Essential maintenance will be carried out on the Print System on Tuesday 20/10/2026 between 7:45am and 8:15 am.

    Print & Scan services should be considered at risk during this period.

     

  • Virtual Desktop OK OK

    Normal Service

     

  • VPN (end-user) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 01/06/2026 09:00 To: 02/06/2026 17:00

    The end user VPN service is undergoing replacement over this period.

    Users connected to VPN may experience interruptions to service during the works.  The service should be considered AT RISK for the two day period.

  • Wi-Fi (eduroam and other wireless services) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 25/10/2026 13:00 To: 25/10/2026 23:30

    Due to an essential wireless upgrade, services should be regarded as being at risk for the duration, with the potential for disconnection from, or no access to, WiFi for short periods of time.

    All centrally-provisioned wireless services on all services areas of the main campus and peripheral sites will be affected.

    Unfortunately it isn't possible to be more specific about timing of any disruption for particular areas. 

    We apologise for the inconvenience.

  • www.strath.ac.uk - website OK OK

    Normal Service

Page last updated on 23/10/2026 14:56