IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

 

 

 

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Finance Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 20/04/2023 08:30 To: 20/04/2023 09:00

    FMS web client unavailable due to essential maintenance.

    We apologise for any inconvenience.

  • H: and I: Drives OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 22/05/2023 20:00 To: 25/05/2023 17:00

    Essential maintenance will be carried out on Hitachi servers in the data centres on the 22nd and 25th May.  This means a brief outage of 15 minutes for both the H and I drives in the evening of these dates at 8 pm. On the 22nd, PURE Research system and Strath cloud will also be impacted.  

    Sorry for the inconvenience.  

     

  • HR recruitment (Engage) OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 23/05/2023 08:00 To: 23/05/2023 11:00

    Engage recruitment services using Shibboleth authentication will be upgraded; no end user impact is anticipated.

  • Library Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 23/05/2023 07:00 To: 23/05/2023 12:00

    Library services using Shibboleth authentication will be upgraded; no end user impact is anticipated.

  • Mobile App OK OK

    Normal service

  • MyPlace OK OK

    Normal Service

  • Network At Risk At Risk

    We have experienced a number of brief network outages on 17/18 May. While service is currently stable, we will be carrying out some emergency maintenance over the coming weeks. We do not expect any end user impact, but services must be regarded as "at risk".

    MAINTENANCE Planned Maintenance - From: 30/05/2023 09:00 To: 30/05/2023 18:00

    We are reconfiguring the wireless environment, resulting in  intermittent and extended periods of disruption to all wireless services on Tuesday 30th May.

    While we expect the majority of work to be complete in the morning, there may continue to be disruption throughout the day.

    We have scheduled this essential maintenance in alignment with University business requirements and apologise for any inconvenience caused.

  • PEGASUS OK OK

    Normal service

  • PURE OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 24/05/2023 08:00 To: 25/05/2023 17:00

    Pure will be unavailable on  24th & 25th May due to essential maintenance.

  • Reporting Database and Business Objects OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 24/05/2023 08:00 To: 24/05/2023 09:00

    The reporting database PDDD (used for Business Objects) is undergoing  essential Maintenance on 24th  between 8 and 9 am and will be unavailable..

    ISD apologise for inconvenience. 

  • SharePoint OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 11/03/2020 11:00 To: 11/03/2020 12:00
  • Skype for Business OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 09/05/2023 10:00 To: 12/05/2023 17:00

    Mandatory maintenance to the Skype of Business infrastructure updating servers on a rolling basis.

    The resilient configuration means that no interruption to service is expected, though service should be considered at risk. 

  • Student Printing Services OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 21/04/2023 07:00 To: 21/04/2023 07:30

    We are updating the Student and Professional Service Print Servers to patch the software to the latest version.

    Scanning will not be affected – Printing will be unavailable for a period of around 10 minutes between 7 and 7:30am.

    We apologise for any inconvenience

     

  • Turnitin OK OK

    There are currently some issues with Turnitin:

    See https://turnitin.statuspage.io/ for status updates

    ISD apologise for the Inconvenience and are working with the suppliers.

  • Virtual Desktop OK OK

    Normal Service

  • www.strath.ac.uk - website OK OK

    Normal Service

Page last updated on 26/05/2023 17:03