IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

 

Details about how to use our services from home are available on our Working off campus pages

  • Corporate Business Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 06/09/2022 14:00 To: 06/09/2022 16:00

    A security update will be applied to the Hub Database on Tue 6 September from 1400-1600, The hub database will be unavailable at this time; key business users have been informed.

  • Email OK OK

    Normal service

  • Myplace OK OK

    Normal service

    Turnitin Status can be viewed at: https://turnitin.statuspage.io/

    MAINTENANCE Planned Maintenance - From: 16/08/2022 08:00 To: 16/08/2022 12:00

    Myplace will be unavailable on the morning of the 16th August to allow for the rollover of data required for Session 22/23.

    ISD apologise for any inconvenience.

     

  • Network OK OK

    Normal Service

  • Pegasus OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 24/05/2022 09:00 To: 24/05/2022 10:00

    Aspects of Pegasus will be briefly unavailable between 0900 and 1000 on Tuesday 24 May to allow for security patching.

    Individual services may be disrupted for 2-3 minutes. 

    ISD apologise for any inconvenience.

  • PURE Research Info Management System OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 20/09/2022 09:00 To: 20/09/2022 11:00

    There is PURE System Upgrade scheduled and the service will be unavailable between 9am and 11am on Thursday 30th September

    We apologise for any inconvenience caused.

  • STAX Theses and Exam paper repository OK OK

    Normal Service

  • Storage (H: and i: drives, Strathcloud) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 03/08/2022 17:00 To: 03/08/2022 18:30

    There will be ongoing work on the PURE  storage system at this time (mainly used by Pegasus, Myplace,  business applications such as the Finance system, Student Records System etc).  While it is not expected to cause an outage, please note that systems may be considered "at risk".

     

  • Strathclyde Mobile App OK OK

    Normal Service

     

  • Turnitin OK OK

    The Turnitin supplier has a service status page at:

    https://turnitin.statuspage.io/

     

    MAINTENANCE Planned Maintenance - From: 09/07/2022 00:00 To: 09/07/2022 08:00

    The supplier of Turnitin are taking the service down for maintenance July 9 00:00 – 08:00 BST

  • VPN OK OK

     See our VPN web pages for details on how to access this service.

    MAINTENANCE Planned Maintenance - From: 12/08/2022 20:00 To: 12/08/2022 22:00

    The campus VPN service will be temporarily unavailable at 20:00 on Friday evening.

    We expect this essential maintenance to last for around an hour, during which the VPN service will be rebooted several times.

  • Web site OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 06/06/2022 08:30 To: 06/06/2022 09:30

    The Web Search Search engine is being updated.  It will mean that the search engine will be unavailable for about one hour and at risk for a following hour.  

  • Windows/Azure Virtual Desktop OK OK

    Normal Service

  • Zoom video conferencing OK OK

    Normal service 

Page last updated on 14/09/2022 16:51