IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

Details about how to use our services from home are available on our Working off campus pages

  • Corporate Business Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 08/02/2022 07:00 To: 08/02/2022 10:00

    The Corporate Database is undergoing essential maintenance on the morning of Tue 8th Feb between 7 and 10 am.

    The following services will not be available over that time:

    Pegasus

    HR Payroll

    Admissions and Student Record

    FIN

    Awards Management

    ISD apologise for any inconvenience

  • Corporate website (www.strath.ac.uk) OK OK

    Normal Service

  • Email OK OK

    Normal service

  • eStream video service OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 08/03/2022 08:15 To: 08/03/2022 09:00

    eStream will be unavailable on 8th of March from 8:15am until 9:00am due to a system upgrade.

    eStream videos embedded in MyPlace are also unavailable.

     

  • Library Systems OK OK

     

     

     

  • Myplace OK OK

    My Place is available.  Turnitin Status can be viewed at: https://turnitin.statuspage.io/

  • Network OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 09/02/2022 16:45 To: 09/02/2022 17:00

    Some work will be undertaken on the WiFi Network on Campus to improve stability.  

  • Pegasus OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 24/05/2022 09:00 To: 24/05/2022 10:00

    Aspects of Pegasus will be briefly unavailable between 0900 and 1000 on Tuesday 24 May to allow for security patching.

    Individual services may be disrupted for 2-3 minutes. 

    ISD apologise for any inconvenience.

  • Print / Scan / Copy Service (Ricoh) OK OK

    Normal Service

  • PURE Research Info Management System OK OK

    Normal service

  • Storage (H: and i: drives, Strathcloud) OK OK

    Monday 27 Dec

    Earlier issues on H: and i: have been resolved.

    MAINTENANCE Planned Maintenance - From: 25/05/2022 09:00 To: 27/05/2022 17:00

    There will be ongoing work on the PURE  storage system at this time (mainly used by business applications such as the Finance system, Student Records System).  While it is not expected to cause an outage.   

  • Strathclyde Mobile App OK OK

    Android issues of 7/12/2021 now resolved

  • VPN OK OK

     See our VPN web pages for details on how to access this service.

    MAINTENANCE Planned Maintenance - From: 06/03/2022 08:00 To: 06/03/2022 09:00

    The campus VPN service will be temporarily unavailable at 0830 on Sunday morning.

    We expect this interruption to last for a couple of minutes while the system reboots.

  • Windows/Azure Virtual Desktop OK OK

    Normal Service

  • Zoom video conferencing OK OK

    Normal service 

Page last updated on 17/05/2022 16:17