IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

Details about how to use our services from home are available on our Working off campus pages

  • Corporate Business Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 06/09/2022 14:00 To: 06/09/2022 16:00

    A security update will be applied to the Hub Database on Tue 6 September from 1400-1600, The hub database will be unavailable at this time; key business users have been informed.
  • Email OK OK

    Normal Service

  • FMS-Financial Management System OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 16/02/2023 12:00 To: 19/02/2023 20:00

    Essential FMS upgrade planned  Thursday 16th Feb - Sun 19th Feb.

    FMS will be unavailable over that period. 

    ISD apologise for any inconvenience caused.
  • Myplace OK OK

    Normal service.

    Turnitin Status can be viewed at: https://turnitin.statuspage.io/

    MAINTENANCE Planned Maintenance - From: 20/12/2022 07:00 To: 20/12/2022 09:00

    Myplace will be unavailable between 7 and 9 am on Tues 20th Dec due to mid year upgrade releases.

    ISD apologise for any inconvenience.
  • Network At Risk At Risk

    There are intermittent WiFi issues on campus

  • Pegasus OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 27/10/2022 08:00 To: 27/10/2022 12:30

    Many PEGASUS applications will be unavailable during an upgrade.  This includes:

    Supplementary Payroll

    Knowledge exchange system

    HESA Returns management systems (Data quality) 

    Organisation Hierarchy Maintenance

    Self service for 

    - Payslips and P60

    - Maintain Personal details (Staff)

    - View staff appointment details 

    ISD apologise for any inconvenience.
  • Print / Scan / Copy Service (Ricoh) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 10/01/2023 10:00 To: 10/01/2023 12:00

    An upgrade will take place to the printer system  There should be sufficient resilience to mean that you can still print and copy during this time, however the scan to email service will be unavailable for a short period (from about 10am until 11am).  Print, copy and scan to email should be considered at risk during the entire time.  
  • SharePoint / TEAMS OK OK

    Normal Service

  • Storage (H: and i: drives, Strathcloud) OK OK

    Normal Service

  • Strathclyde Mobile App OK OK

    Normal Service

  • Student PC Areas OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 21/12/2022 07:00 To: 21/12/2022 08:15

    PCs on Level 3 Library area will have no internet access between 7 and 8.15 on Wed 21 Dec to allow essential maintenance.

    ISD apologise for any inconvenience.
  • Web site OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 25/10/2022 09:30 To: 25/10/2022 12:00

    The Web Search Search engine is being updated.  It will mean that the search engine will be potentially unavailable during this work.  
  • Windows/Azure Virtual Desktop OK OK

    Normal Service

Page last updated on 07/02/2023 16:04