IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

Saturday 16th of January

On Friday the 15th of January there was an external incident concerning web certificates that led to wide spread difficulties across the sector.  Most are now resolved.  Some issues may remain.  You may get security errors on some of our sites as you go onto them until the issue is resolved.  However our sites are secure.  

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Please note the Turnitin Services continues to be monitored for performance issues although no such issues are occurring at this moment.  

 

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You can find out more details about how to use our services from home on our Working Off Campus pages 

https://www.strath.ac.uk/professionalservices/it/use/offcampus/

 

  • Corporate Business Systems OK OK

    Reduced Services

     

     

  • Corporate website (www.strath.ac.uk) OK OK

    Normal Service

  • Email OK OK

    Normal service

  • Library Systems OK OK

    issue with the Institutional Login will be stopping people logging in.  The issue is being worked on

     

  • Myplace OK OK

     

    Turnitin is currently being monitored.

  • Network OK OK

    Normal Service

  • Pegasus OK OK

    Normal Service

  • SharePoint OK OK

    Issues occurred today impacting on Sharepoint.  Sharepoint, while now fully available, should be regarded as being at risk.  

     

  • Storage (H: and i: drives, Strathcloud) OK OK

    Normal Service

  • Strathclyde Mobile App OK OK

    Normal Service

  • Timetabling OK OK

    Normal Service

  • Turnitin At risk At Risk

    Monitoring is now in place to check the Turnitin queue throughput and to clear the build up of queues.

    This is only impacting some students and your submissions will all get processed in due course. 

    ISD apologise for any inconvenience.

     

  • VPN OK OK

    Additional capacity was added to the VN service on 17 March 2020. See https://www.strath.ac.uk/professionalservices/is/help/indepth/vpn/ for details on how to access it.

  • Zoom video conferencing OK OK

    Normal service restored

Page last updated on 16/01/2021 11:22:38