IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

All times regarding outages reflect the time in the UK.  

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Freshservice - online helpdesk OK OK

    Normal Service 

  • H: and I: Drives OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 11/09/2025 17:00 To: 11/09/2025 18:00

    Certificate renewal on our HCP which contains tiered out files older than 13 months. A reboot will be required on one node which will take around 5 minutes.
  • Internet Connectivity OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 03/09/2025 18:30 To: 03/09/2025 20:00

    To permit router changes to our connectivity to JANET/the internet, there will be some intermittent but brief disruption to all internet connectivity to/from campus.
  • Library Systems OK OK

    The University electronic thesis repository https://stax.strath.ac.uk/ is currently experiencing some performance issues occasionally resulting in brief periods (less than 5 minutes) of no response. We are continuing to work with our suppliers to identify resolutions to this issue. In the mean time users experiencing the issue should wait a short time and try again.

  • Mobile App OK OK

    iOS users experiencing ‘crash’ issues please now download StrathApp v4.5.3.  This should solve any problems you have been having - we are really sorry this has taken some days to solve and get Apple approval. 

    If you need anything further you can always reach us at help@strath.ac.uk
     

    with thanks

    StrathApp team 

  • Myplace (Classes) (i.e. classes.myplace) OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 13/01/2026 08:00 To: 13/01/2026 09:00

    MyPlace is at risk between 8am and 9am to undertake essential maintenance.

    The service will be unavailable for a short period (around 1 minute) sometime between 8am and 9am on the 13th of January 2026.  

     

     

     

    There will be an update to MyPlace.
  • Myplace (FlexEd) (i.e. flexed.myplace) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 27/01/2026 08:00 To: 27/01/2026 09:00

    This service will be unavailable Tuesday, 27 January 2026 from 8.00am to 9.00am Greenwich Mean Time (GMT) for essential maintenance.
  • Network OK OK

    Normal Service

  • PEGASUS OK OK

    We are investigating issues with the Pegasus service.  

  • SharePoint OK OK

    Normal Service

  • Student / Staff Printing Service OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 27/01/2026 07:00 To: 27/01/2026 08:00

    We are undertaking some essential maintenance on the Print System meaning that all Print, Scan and Copy functionality will be unavailable for approximately 30 minutes from 7am on 27th January 2026 and should be considered at risk until 8am. 
  • Virtual Desktop OK OK

    Normal service

  • WIFI services OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 27/08/2025 07:00 To: 27/08/2025 11:00

    Routine planned maintenance of wifi network for Student Village and Lord Todd.

    Users may notice a brief interruption of services.
  • www.strath.ac.uk - website OK OK

    Normal service

  • Zoom OK OK

    Working Correctly.

Page last updated on 27/01/2026 22:29