IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

As we move to a working environment where "work at home" is the norm, our support services are working hard to deliver and support our services remotely. You can find out more details about how to use our services from home on our Working Off Campus pages https://www.strath.ac.uk/professionalservices/it/use/offcampus/

A greatly upgraded VPN service was launched on 18 March - see https://www.strath.ac.uk/professionalservices/is/help/indepth/vpn/ for configuration info.

  • Computer labs and library PCs Issues Issues

    As the campus buildings are now closed, the PC areas in the library and around the campus are unavailable. We are investigating ways to make specialist software available to the student community.

  • Corporate Business Systems OK OK

    Normal Service

  • Corporate website (www.strath.ac.uk) OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Library Systems OK OK

    Normal Service

  • Myplace OK OK

    Normal Service

  • Network OK OK

    Normal Service

  • Pegasus OK OK

    Normal Service

  • SharePoint OK OK

    Normal service

  • Storage (H: and i: drives, Strathcloud) OK OK

    Normal Service

  • Strathclyde Mobile App OK OK

    Normal Service

  • VPN OK OK

    Additional capacity was added to the VN service on 17 March 2020. See https://www.strath.ac.uk/professionalservices/is/help/indepth/vpn/ for details on how to access it.

  • Zoom video conferencing OK OK

    Normal service

Page last updated on 27/03/2020 09:49:49