IS Service Update

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SystemInformation

Major Incident Status

Corporate Databases  

Report any IT Problems to:

During working hours

 
0141 548 4000 or email  helpdesk@strath.ac.uk 

Please note that during the Summer Vacation Period the helpdesk working hours are 09:00 to 17:00 on weekdays and 09:00 to 12:00 on Saturdays.

Out of hours

 • Out of hours service 0844 463 2574 or email OOH-Support@capita.co.uk

Current Issues 

None

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Planned maintenance

My Place is now available

The University is installing new shared and personal storage space and the migration onto that storage has commenced.  This will mean that there will be outages occuring to individuals personal H: drives.  We hope you will be patient during this migration.  It will allow the University to offer large increases in storage for staff and students. 

  • Saturday 23rd August h: drives ending in 5/6/7/8/9 will be unavailable from 11pm on Friday for most of Saturday,

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time. Any maintenance scheduled for these periods will be advertised here.. 


 

Email  
H: and I: Drives
 ongoing
migration
Library Systems  
MyPlace   
Network  
PEGASUS  
www.strath.ac.uk website  
PURE  
Timetabling  
Sharepoint  
Computer labs and library PCs  

View the Information Services Change Management Calendar at

https://servicedesk.strath.ac.uk/ServiceDeskImages/ccc.pdf

Last updated by br at Wed, 20 Aug 2014 20:58:46 +0100