IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Finance Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 20/11/2024 00:15 To: 20/11/2024 01:15
  • H: and I: Drives OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 22/01/2024 09:00 To: 02/02/2024 17:00

    During this period (22nd of January to the 2nd of February)  there will be maintenance work on the storage underpinning H and I.   During that time, especially in the evenings,  there may be brief (up to about a minute) outages.  

    Sorry for the inconvenience.  

     

  • Library Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 17/09/2024 08:00 To: 18/09/2024 10:00

    On 17/09/2024 between 08:00 and 08:30 there will be planned maintenance on the Library access control systems. The following services will not be available: room booking in the Library, on the web site or via the StrathApp; the temporary card machine; Library occupancy monitoring.

    On 18/09/2024 between 09:00 and 10:00 essential maintenance for SUPrimo will mean this service is unavaliable.

  • Mobile App OK OK

    Update: 11/10/24

    A new StrathApp build - V4.0.2 - has been released to address authorisation issues please ensure users update App to latest version. For any Timetabling queries please fill out the help form linked in the App and your query will be sent to your academic department .

     

    MAINTENANCE Planned Maintenance - From: 12/11/2024 08:30 To: 12/11/2024 08:45

    There will be a brief interruption to the University's mobile app

  • Myplace OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 10/09/2024 08:00 To: 10/09/2024 09:00

    MyPlace 2023/24 instance only:
    Update to the underlying software is taking place in the morning of September 10. MyPlace 2023/24 may be unavailable during this time, all other instances are unaffected.

  • Network OK OK

    Normal Service

  • PEGASUS At Risk At Risk

    Essential maintenance planned.

    MAINTENANCE Planned Maintenance - From: 29/11/2024 08:00 To: 29/11/2024 11:00

    There will be a period of downtime between 08:00 and 11:00.

  • SharePoint OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 11/03/2020 11:00 To: 11/03/2020 12:00
  • Student / Staff Printing Service OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 09/07/2024 08:00 To: 09/07/2024 08:15

    We have scheduled essential maintenance at 8am on Tuesday 9th July on the Print / Copy / Scan  system..

    The scanning service will be interrupted for a very short period while the server reboots around 8am, printing and copying will remain operational.

    The system considered at risk between 8am and 9am.

    We apologise for any inconvenience that this may cause.

  • Timetabling OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 10/09/2024 15:30 To: 11/09/2024 10:30

    Due to our third party provider experiencing problems after a service outage, and the knock on impact on our Resource Booker application, it will be necessary to take the service down to address issues with missing or duplicate bookings. Please do not make any new bookings during this time as they will be lost. We apologise for any inconvenience caused. Users have been informed ahead of this window.

  • Turnitin OK OK

    Normal service

  • Virtual Desktop OK OK

    Normal Service

  • VPN OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 14/08/2024 08:00 To: 14/08/2024 10:00

    There will be necessary works on the end user VPN service, causing some service disruption to both the general and dev VPN services at various points during the works window.

  • Wireless services OK OK

    Normal Service

  • www.strath.ac.uk - website OK OK

    Normal Service

Page last updated on 20/11/2024 10:12