IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

General Update

All times regarding outages reflect the time in the UK.  

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Finance Systems OK OK

    Normal Service

  • Freshdesk - online helpdesk OK OK

    Normal Service 

  • H: and I: Drives OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 11/09/2025 17:00 To: 11/09/2025 18:00

    Certificate renewal on our HCP which contains tiered out files older than 13 months. A reboot will be required on one node which will take around 5 minutes.

  • Internet Connectivity OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 03/09/2025 18:30 To: 03/09/2025 20:00

    To permit router changes to our connectivity to JANET/the internet, there will be some intermittent but brief disruption to all internet connectivity to/from campus.

  • Library Systems Issues Issues

    The University electronic thesis repository https://stax.strath.ac.uk/ is currently experiencing some performance issues occasionally resulting in brief periods (less than 5 minutes) of no response. We are continuing to work with our suppliers to identify resolutions to this issue. In the mean time users experiencing the issue should wait a short time and try again.

  • Mobile App OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 13/01/2026 08:00 To: 13/01/2026 09:00

    An upgrade will take place between 8am and 9am.  

  • Myplace (Classes) (i.e. classes.myplace) OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 13/01/2026 08:00 To: 13/01/2026 09:00

    MyPlace is at risk between 8am and 9am to undertake essential maintenance.

    The service will be unavailable for a short period (around 1 minute) sometime between 8am and 9am on the 13th of January 2026.  

     

     

     

    There will be an update to MyPlace.

  • Myplace (FlexEd) (i.e. flexed.myplace) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 20/01/2026 08:00 To: 20/01/2026 09:00

    20th January 

    Standard security, maintenance and feature updates.

    Affected Services:  see list 

    https://flexed.myplace.strath.ac.uk

    INFO:

    Standard Flexed.myplace Upgrade to Myplace build v15.0.0

    • Update to underlying Moodle Platform
    • Updates to In-house developed plugins
    • Updates to 3rd Party Plugins

    Stakeholders will be informed with a 'red banner' at individual service level

  • Network OK OK

    Normal Service

  • PEGASUS OK OK

    We are investigating issues with the Pegasus service.  

  • SharePoint OK OK

    Normal Service

  • Student / Staff Printing Service OK OK

    Normal Service

  • T4 - Content Management OK OK

    Service is now only available via VPN

    MAINTENANCE Planned Maintenance - From: 09/04/2024 08:00 To: 09/04/2024 14:00

    Terminal 4 CMS will be unavailable between these times on the 27th of March.  

     

    The web site will be available throughout

  • Virtual Desktop OK OK

    Normal service

  • VPN OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 26/06/2025 19:00 To: 26/06/2025 22:00

    The end user VPN service is being upgraded  to fix issues and introduce features required for service development.

    VPN connected users may experience short interruptions to service during the planned maintenance window.

     

  • WIFI services OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 27/08/2025 07:00 To: 27/08/2025 11:00

    Routine planned maintenance of wifi network for Student Village and Lord Todd.

    Users may notice a brief interruption of services.

  • www.strath.ac.uk - website OK OK

    Normal service

  • Zoom OK OK

    Working Correctly.

Page last updated on 12/01/2026 11:59