IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Finance Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 20/11/2024 00:15 To: 20/11/2024 01:15
  • H: and I: Drives OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 01/04/2025 17:30 To: 01/04/2025 22:30

    Between 5:30pm - 10:30pm on the 1st of April there will be maintenance work on the storage underpinning H & I Drive. During that time there will be no access to shares presented from HDrive2. Usernames ending in an even number e.g. (abcxxx02) will lose access during this time.

    Please note that this is the final outage as we migrate the data over to the new storage platform.  

    Sorry for the inconvenience.  

     

  • Internet Connectivity OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 04/12/2024 20:00 To: 04/12/2024 21:00
  • Library Systems OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 24/01/2025 09:00 To: 24/01/2025 10:00

    On Friday 25 January,  between 09:00 and 10:00 essential maintenance for SUPrimo will mean this service is unavaliable.

  • Mobile App OK OK

    Update: 11/10/24

    A new StrathApp build - V4.0.2 - has been released to address authorisation issues please ensure users update App to latest version. For any Timetabling queries please fill out the help form linked in the App and your query will be sent to your academic department .

     

    MAINTENANCE Planned Maintenance - From: 19/03/2025 07:30 To: 19/03/2025 13:00

    Data refreshes to StrathApp mobile app will not be available on Wednesday 19 March from 7.30am – 1pm 

    This is due to essential upgrade work on our servers. 

     

    Note: Most services in the StrathApp will continue to work from data in its cache. Please make sure you stay logged into the App and have recently visited any services whose information you may need, so it will be still be available to you during the downtime.

  • Myplace OK OK

    Normal Service

  • Network OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 21/01/2025 19:00 To: 21/01/2025 20:00

    Network resilience testing being conducted.  It is not anticipated that this will impact on end users 

  • PEGASUS OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 19/03/2025 07:30 To: 19/03/2025 13:00

    The staff and student portal Pegasus (pegasus.strath.ac.uk) and the underlying database will be unavailable on Wednesday 19 March 7.30am – 1pm due to an essential system release.

  • SharePoint OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 11/03/2020 11:00 To: 11/03/2020 12:00
  • Student / Staff Printing Service OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 09/07/2024 08:00 To: 09/07/2024 08:15

    We have scheduled essential maintenance at 8am on Tuesday 9th July on the Print / Copy / Scan  system..

    The scanning service will be interrupted for a very short period while the server reboots around 8am, printing and copying will remain operational.

    The system considered at risk between 8am and 9am.

    We apologise for any inconvenience that this may cause.

  • Timetabling OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 10/09/2024 15:30 To: 11/09/2024 10:30

    Due to our third party provider experiencing problems after a service outage, and the knock on impact on our Resource Booker application, it will be necessary to take the service down to address issues with missing or duplicate bookings. Please do not make any new bookings during this time as they will be lost. We apologise for any inconvenience caused. Users have been informed ahead of this window.

  • Turnitin OK OK

    Normal service

  • Virtual Desktop OK OK

    Normal Service

  • VPN OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 14/08/2024 08:00 To: 14/08/2024 10:00

    There will be necessary works on the end user VPN service, causing some service disruption to both the general and dev VPN services at various points during the works window.

  • Wireless services OK OK

    Normal Service

  • www.strath.ac.uk - website OK OK

    Normal Service

Page last updated on 26/03/2025 13:49